Ambience Fireplaces Ltd (‘we’, ‘us’) respect the right to privacy of every individual who visits our website.
For the purpose of the General Data Protection Regulation 2018 (GDPR), the data controller is Ambience Fireplaces Ltd.
What personal information we collect and why we use it?
Contact details including name and email address etc from correspondence where you use our ‘Contact Form’ – We collect this data to provide you with information regarding products or services which you have requested from us.
Computer or device information (e.g. your IP address) helps us to create statistical data such as number of views to our website in each geographical location.
Cookies contain information which is transferred to your computer’s hard drive. They help us to improve our website and to deliver a better and more personalised service. Some cookies are essential to the operation of our website. They enable us:
- To speed up your searches
- To recognise when you return to our website
- To make your browsing experience more efficient
You can set your browser not to accept cookies. If you choose not to allow cookies you may be unable to access certain parts of our website.
Legal basis for processing
We will only contact you where you have given consent for us to do so, i.e. contacting us via our ‘Contact Form’, directly emailing us, or if you have chosen to receive marketing communications from us. This information will strictly be used to respond to your enquiry / request and may be passed within Ambience Fireplaces Ltd to provide you with the information requested.
We have a legitimate interest in using IP addresses to create statistical geographical data, this information helps us to determine how many users have visited our website from each geographic location.
Who we share your data with
We may disclose your personal data to employees of Ambience Fireplaces Ltd.
We use Google Analytics to collect and compile statistical data, an IP address without additional data cannot identify an individual.
How long is your data stored
We do not process your personal data collected from the Ambience Fireplaces Ltd website for longer than is necessary to provide you with information, products or services that you have requested from us.
Your rights under the General Data Protection Regulation (GDPR)
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
You have the right to make a complaint to the relevant supervisory authority which is the Information Commissioners Office (ICO) if you think your personal information has been handled incorrectly.